You can request deletion of your GTaxi account and associated personal data even if you no longer have the app installed.
Send an email to info@theeranuniversal.com with the subject GTAXI Account Deletion Request.
In your message, include the mobile number registered to your GTaxi account and your name so we can identify the account. For your security, do not include your password or any one-time verification code.
We may contact you to verify that you own the account before processing the request. You do not need to reinstall the app to make this request.
After we verify your request, we will delete or anonymize the account profile and associated personal data, including contact details, saved addresses, and account-linked app data, where deletion is permitted.
Some records, such as ride, payment, safety, fraud-prevention, or dispute records, may need to be retained where required by law or for legitimate record-keeping. Any retained records will be limited to that purpose and kept only for the period required; they will then be deleted or anonymized.
For help with a deletion request, contact +91 96005 24563 or info@theeranuniversal.com.
